# Ask for the missing information before a handoff

See an escalation workflow request the treatment section before it moves the case to the vet.

[Watch the clip](https://streamcell.com/videos/ask-before-running.f39d6d100636.mp4) · 13.37 seconds · Silent demonstration

A handoff can ask for the context the next person needs. This example pauses for an assessment and plan, then runs the remaining escalation actions.

## What happens in the clip

1. Start the escalation
2. Complete the requested treatment fields
3. Send the case to the vet

All people, records and workflows shown use illustrative demo data.

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