# Show workflow actions to the right role

Compare a technician's case with a vet tech's case and see how role and status conditions control the escalation button.

[Watch the clip](https://streamcell.com/videos/conditions.d8662c138b54.mp4) · 9.2 seconds · Silent demonstration

The next action can depend on who is using the record and where it is in the process. Here, the vet tech's button disappears after the case moves beyond the state that allowed it.

## What happens in the clip

1. Compare the two role views
2. Run the permitted action
3. See the condition stop matching

All people, records and workflows shown use illustrative demo data.

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