# Close the loop on a service request

Follow a request through its tasks, a completion report and the requester's acceptance.

[Watch the clip](https://streamcell.com/videos/service-request-closed.f09f864176d1.mp4) · 11.32 seconds · Silent demonstration

A completed task and an accepted request are different moments. This example keeps the work, recorded hours and completion report connected to the person who asked for the service.

## What happens in the clip

1. Complete the remaining task
2. Review the completion report
3. Accept the finished request

All people, records and workflows shown use illustrative demo data.

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