Workflows / 0:13 · Silent demo

Write the email your workflow sends

The work behind the clip

Make the next step explicit.

A notification is more useful when it contains the case context and a link back to the work. This clip connects the facility's message template with its illustrated inbox result.

Explore workflows

What happens in the clip

  1. 01

    Review the email's field tokens

  2. 02

    See the case notification arrive

  3. 03

    Open the populated message

No narration. The written steps describe the on-screen sequence.