Workflows / 0:10 · Silent demo

Send a case alert to a team chat

The work behind the clip

Make the next step explicit.

A team alert can carry context from the record into a shared conversation. The clip demonstrates a Slack workflow step and a neutral chat mockup, with the case still available from the message.

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What happens in the clip

  1. 01

    Review the chat action

  2. 02

    Trigger the case alert

  3. 03

    Read the message in the channel

No narration. The written steps describe the on-screen sequence.